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Insurance Technology 8th Annual Summit (India) 2017

January 19, 2017
Hilton, Mumbai

The 8th Annual Summit on Insurance Technology was held on January 19, 2017 at Mumbai. This annual event is the country's leading conference on technology trends and directions in the dynamic insurance industry, and provides an exclusive platform for dialogue among insurance CIOs and technology consultants and suppliers.

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Agenda

8.30 am: Delegate Registration


9.30 am to 10.45 am
Customer Experience Transformation Through Digital

Moderator:
Srinivasan Iyengar, Chief Operating Officer, Reliance Nippon Life Insurance

Panelists:
Kirti Patil, Executive Vice President & CTO, Kotak Life Insurance 
Mayur Vasa, Head - IT Applications, Liberty Videocon General Insurance
Vivekanand Tripathi, Head IT, Aegon Life Insurance

Since the onset of digital, most insurance companies are now offering a myriad of services digitally. However, customers are expecting insurers to move to the next level. How can insurance companies interpret customer expectations and use the range of inputs available through a digital approach to improve the customer’s insurance journey? This session is designed to bring in use cases about the application of digital to enhancing various customer touchpoints, and will enable participants to come up to speed with the latest thinking and breakthrough innovations in digital-led customer management.


10.45 am
Tea/Coffee


11.15 am to 12.30 pm
Data and Analytics - A Critical Evaluation

Moderator:
Rahul Andrews, Founder, Cognify Labs

Panelists:
Dipak Nair, CTO, Tata AIG General Insurance
Gangadhar SJ, Head - IT, Bajaj Allianz Life Insurance
Siddhartha Sinharay, Chief Data Officer, Bharti AXA Life Insurance
Shalabh Saxena, Director - Marketing & Customer Retention, Canara HSBC OBC Life Insurance 

Insurers have made significant investments into data mining and analytics with the objective to improve, both, the quality of available data and the utilisation of that data to generate more business value. This session will address the critical question of how insurers have benefited from analytics. Has the application of analytics led to an improvement in customer insight, or a reduction in fraud? Has it led to competitive differentiation through the introduction of niche products or first-in-market services? Insurers and analytics suppliers will discuss these issues and share key learnings for the future.


12.30 to 1.00 pm
Presentation: Digital Channel Enablement Using SmartForce Powered with adStringO
Speaker to be announced


1.00 pm
Lunch


2.00 pm - 2.30 pm
Presentation:
Insurance: Robotic Process Automation NOW - Blockchain TOMORROW!

Chandika Mendis, EVP and Global Head of Engineering, VirtusaPolaris
Subhobroto Ghosh, Solutions Head (APAC) - Healthcare, Insurance and Life Sciences, VirtusaPolaris

Disruptive technological changes are driving insurers to re-think their approach to operations and technology. The growing need for better customer experience, reduced costs, accuracy, better compliance and quick implementations are making Robotic Process Automation an important tool in the arsenal of CxOs. In addition to this, going forward, Blockchain will become a key driver in commoditizing insurance, driving deeper penetration, signing immediate smart contracts and processing faster claims & payments. This session will give you a sneak preview into where the world is headed.


2.30 pm to 3.00 pm
Presentation:
Tech Impact: Vymo Drives Sales Excellence at SBI Life

Yamini Bhat, Co-Founder & CEO, Vymo


3.00 pm to 4.30 pm
InsurTech - Impact of Emerging Technologies on Insurance

Moderator:
Arpita Bedekar, Research Director, Fintelekt

Panelists:
Latha Ayyar, Chief Operating Officer, Bharti AXA Life Insurance 
Sourabh Chatterjee, Head - Technology, Online Sales & Digital Marketing, Bajaj Allianz General Insurance
Manish Mimani, Head - IT, Aviva India
Swati Jindal, Fintech Expert & Head- Asia, Matchi
Biswabrata Chakraborty, Chief Information Officer, Cigna TTK Health Insurance

This session will be dedicated to innovation by emerging InsurTech companies. Which are the potentially most disruptive technologies on the block? What benefits can they bring to insurance companies and to end-customers? How evolved are they at present and what can be expected from them going forward? Are they likely to create a threat for incumbents? The session will cover an overview of the insurtech innovation area, case studies on the use of the technology, and ideas on the range of possibilities using new technologies, whether it is Artificial intelligence and Robotics, Telematics or Internet of Things.


4.30 pm
End of Summit

Silver Partner


Silver Partner


InsurTech Partner


Badge & Lanyard Partner


Exhibitor