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Insure India - 7th Annual Summit 2017

July 21, 2017
The Lalit Sahar, Mumbai

This annual conference was held on July 21, 2017 at The Lalit Sahar, Mumbai and featured points of view from top and senior management of insurance companies across life, general and health insurance.


Agenda

8.30 am to 9.30 am
Registration


9.30 am to 10.45 am
Panel Discussion: Insurance Industry Trends & Directions – A Strategic View

Moderator
Kaushal K Mishra, Former MD & CEO, Tata AIG General Insurance

Panelists:
G Srinivasan, Chairman and Managing Director, The New India Assurance Company
Vighnesh Shahane, MD & CEO, IDBI Federal Life Insurance
Deepak Mittal, CEO, Edelweiss Tokio Life Insurance

The insurance industry in India is evolving across various fronts – be it new investments, mergers and acquisitions, regulatory changes, demonetization, new reinsurance licenses, government-mandated inclusion frameworks, insurtech, health awareness or policy aggregators. This panel will solicit views from insurance leaders on what industry trends and directions they foresee as they navigate their companies through a plethora of these variables. 


10.45 am to 11.15 am
Presentation: Customer Journey Analytics
Martin Hinz, Co-CEO, ConVista Consulting AG


11.15 am to 11.45 am
Tea/Coffee


11.45 pm to 1.00 pm
Panel Discussion: Redefining Insurance Distribution  

Moderator:
Debmalya Maitra, Sr. Director - BFSI Chokshi Group & Partner Chokshi & Co.

Panelists:
Sonia Notani, Chief Strategy Officer, IndiaFirst Life Insurance
Vineet Patni, Ex-CXO, Bajaj Allianz Life Insurance
Tarun Mathur, Co-Founder & Director - Strategic Initiatives, PolicyBazaar.com

Anand Pejawar, President - Operations, Information Technology, and International Business, SBI Life Insurance

The distribution eco-system has evolved rapidly over the recent past especially with digitalization opening up new direct online channels and enhancing the speed and efficiency of traditional channels. In addition, a strong focus by the government on reaching un/under-insured segments of the population, proliferation of policy aggregators and emergence of new payment mechanisms is creating new opportunities for insurance distribution. How will the distribution mix evolve going forward and how should companies accelerate distribution efforts in a sustainable manner while bearing in mind existing regulatory frameworks and their own risk appetite?  


1.00 pm to 1.30 pm
Presentation: See Your Customer
Mohan Chandrasekaran
, Founder & CEO, adStringO Software


1.30 pm to 2.15 pm
Lunch


2.15 pm to 3.00 pm
Panel Discussion: Creating the InsurTech Ecosystem for Innovation

Moderator:
Amit Arora, Television Anchor and Member EoSphere

Panelists:
Sam Evans, Founder and General Partner, Eos Ventures Partners, UK
Michele Grosso, Founder & CEO, Democrance, UAE
Shwetank Verma, Investor, Entrepreneur and Head of Open Innovation at LumenLab

Sourabh Chatterjee, President, Head - Technology, Direct Sales and Digital Marketing, Bajaj Allianz General Insurance
Atish Baisantry, Founder Atease Teknologies and Member EoSphere
Dheeraj Thapliyal, Marsh India

InsurTechs across the world are challenging old business models by harnessing disruptive technologies to introduce new distribution models, customer value propositions, and product offerings. Incumbents are partnering with start-ups to create the ecosystem for innovation, and embracing new technologies, despite legacy constraints.  The under-penetrated Indian insurance markets presents an opportunity for financial inclusion by addressing the protection needs of the uninsured and under-insured.  InsurTech innovations outside India offer insightful lessons into the journey of incumbent insurance companies. What can insurance companies in India do to take advantage of this opportunity? 


3.00 pm to 4.00 pm
Panel Discussion: Moving to Predictive Insights

Moderator:
Rahul Andrews, Founder, Cognify Labs

Panelists:
Martijn de Jong, Chief Digital Officer, AEGON Life Insurance
Sharad Mathur, Head - Distribution, Agency,  Digital & Alternate Channel, SBI General Insurance
Lalitha Bhatia, Chief Operating Officer, IDBI Federal Life Insurance
R. Krishnakumar, Senior VP & Head – Business Performance Management & Analytics CoE, Max Life Insurance
Sayan Sen, Vice President and Head Analytics, HDFC Standard Life Insurance

The future of data and analytics is in moving to predictive and progressively prescriptive insights that will enable insurers to target precise customer needs and pre-empt service requirements. The roadmap for this has to be laid out now to reap benefits in future. What should insurers do to improve data literacy within the organization, move to usage- and behavior-based products and services, and ultimately monetize insights for greater profitability?


4.00 pm to 4.15 pm
Tea/Coffee


4.15 pm to 5.15 pm
Panel Discussion: A Win-Win Approach to Customer Management

Moderator:
Joydeep Roy, Partner & Leader, Insurance & Allied Businesses, India, PricewaterhouseCoopers


Panelists:
K Sanath Kumar, Chairman & Managing Director, National Insurance Company
Sanjeev Srinivasan, CEO & MD, Bharti AXA General Insurance
Girish Kulkarni, MD & CEO, Star Union Dai-ichi Life Insurance
Roopam  Asthana, CEO and Whole Time Director, Liberty Videocon General Insurance
Manoj Kumar Jain, MD, Shriram Life Insurance

Insurers are placing intense focus on understanding customers better in order to improve engagement levels, as well as to realign their businesses to stay relevant in the digital age. Newer tools and technologies are aiding insurers’ efforts to provide seamless and delightful customer experiences across various touch-points. This panel will provide insights on building flexibility and versatility into real-time customer management, how to keep pace with moving goalposts and the impact of improved customer management on areas such as risk management and fraud detection


5.15 pm
Vote of Thanks

Association Partner


Gold Partner


Silver Partner


InsurTech Innovations Partner


Associate Partner

 


Industry Partners


Download 2016 Event Review



Who Should Attend?

  • CEOs and Senior Management of Insurance & Reinsurance Companies
  • Chief Innovation Officers
  • Chief Information Officers
  • Chief Distribution Officers
  • Chief Digital Officers
  • Insurance & Reinsurance Brokers
  • Management Consultants
  • Technology Experts, Consulting Firms & Other Service Providers to the Insurance Industry
  • Banks & Financial Institutions Serving the Insurance Industry

Contact

Oliver Dickson
oliver@fintelekt.com
+91 20 65109074

Prasanna Yadav
prasanna@fintelekt.com
+91 20 65109073